Frogskins GALAXY Concept Studio - Only 25 Made

[Blondie]

#13

Congrats!!!

 

[Wicked]

#13

We need pics!

 

[narplife]

This happens all the time on Oakley.com They can't seem to figure it out.

They have a problem with their "Live Inventory".. they will continue to sell an out of stock item before it actually converts to an out of stock item. So lots of people order something that is actually sold out already. It then goes into "error status" in which nothing will happen until you call customer care.

I have done this song and dance many, many times. It gets frustrating constantly talking to customer support. Hopefully those that ordered will get their pairs.

I had previously had missed on the TNP Mumbo's due to same error, after repeatedly calling I was finally given a more in-depth explanation besides it being unfortunate technical error on their part...

Was told their live inventory isn't exactly a second to second live stream of their inventory but rather updated periodically updated every few hours with what their stock is per product. I asked about a specific timesheet of when those updates are, but they weren't at liberty to share the information...

Instead they reiterated my issue via an example;

The live inventory system will send an update to our order center indicating the remaining stock of an item (for example at 9:00am indicating (3) TNP Mumbo's are still in-stock) if you make an order at 10:30 before a new update comes in (suppose the next update is at 12pm) the orders center will assume the given inventory is accurate (despite the possibility that before placing my order at 10:30 those (3) remaining items were already sold) - which is why you receive the notification of "processing order" which then later changes to an error asking to call them once the next inventory update comes in.

TL;DR - Oakley needs to set-up a separate site for limited edition drops as their regular order system cannot accurately process a high influx of orders in a very short period of time, due to a lag between the inventory warehouse and order center regarding current inventory.

 

[SiRacer420]

It’s like the lottery. A bunch of people pay only a few get lucky.

 

[Oakleygarth]

Actually they have figured out all the issues. It looks like everyone that ordered is getting a pair.

 

[Juliemac07]

We need pics!

Here ya go

 

[Blondie]

Here ya go

Awesome!! And that bag!!

 

[Oakley/MExperiment Sydney]

Awesome

 

[alcapon1]

Thank god it wasn’t a Holbrook or I would be selling the farm to get one.

 

[crazywayne311]

Thank god it wasn’t a Holbrook or I would be selling the farm to get one.

You and I both!