I'm definitely going to avoid these places as much as I can. I'm sick of bad customer service! I just don't feel like dealing with a company that can't figure anything out.I'm having the same experience right now with L'ART. The flak fade release thing. Mine says shipped as of the 28th on a purchase from the 26th but nothing has gone anywhere beyond a printed label. It's such garbage service. The companies need to get their **** together in their fulfillment departments. I ordered the dove grey pairs for the staple release directly from staple and got them pretty quickly. I will definitely stay away from Netwrk, Bodega & L'art for anything else.