M_EXPERIMENT

Anyone else's experience with FedEx suck a bag of dicks?

I'm on my 8th day of "In Transit", and 3 of those days, the glasses have literally been an hour away.
Yup. First order was in transit until 2pm, then out for delivery 3 times, then in transit, then delivered on the 4th day.

2nd order was in the local warehouse on Tues said it was supposed to be out for delivery on tues but didn't move. Weds "delivery exception" said I wasn't home but no one came to the door, then it arrived today.
 
Yeah, I would definitely just arrange a lens swap!
They got back to me fast!

They're going to send me new lenses and a metal icon for the inconvenience. Great customer service experience.

I would've been happy to send the lenses back first and them to send me new ones. Not having to have to deal with sending the original ones back that plus a little bonus makes things really easy. Really happy customer over here!
 
Last edited:
They got back to me fast!

They're going to send me new lenses and a metal icon for the inconvenience. Great customer service experience.

I would've been happy to send the lenses back first and them to send me new ones. But not when having to have to deal with that plus a little bonus. Really happy customer over here!
Not many companies left like this in the world…
 

Latest Posts

Back
Top