MRY Ultra Lenses - DWP lenses for $30

[younger06]

Difficult to get the mirrors in the failing light.

I'm very impressed with the Midnight Sun.

 

[younger06]

Just had my first issue with MRY.....

Plasma Purple didn't quite seat into the frame properly and on inspection....the edge of the lense seems to be chamfered.
As a result.....it's letting a lot of light through.

I've emailed.......we'll see how they handle it.

 

[southside]

Argh! Not looking too good for these guys.

 

[cheshirecat]

I feel it’s necessary to warn anyone considering MRYOK lenses for their Eye Jacket frames — do not do it, at least not right now. To begin with, the lenses arrived with a large, very visible scratch that could not have been missed before shipping.

I then tried to install them into my Eye Jacket frame and realized they were completely miscut and had gaps, allowing light to leak through.

This is extremely disappointing, especially since my first order of lenses from them for Splice was quite successful, and this experience was the complete opposite. I will definitely be seeking a full refund.

I would not recommend ordering lenses with complex shapes such as Eye Jacket or Romeo.

 

[Numpty]

I said the same a while back. Ordered a couple for an easy fit on Jawbones and they were fine, but gave up on them after the crap they sent me for a Plantaris.

 

[younger06]

Can't say fairer than this....

(would rather it hadn't of happened.....but at least they are standing over it)

 

[cheshirecat]

View attachment 1321085
View attachment 1321086

UPD on this case.
Guys, what can I say — their customer support is completely sh8 eaters. After they sent me a lens with a visible scratch, I provided around eight photos from different angles clearly showing the scratch, as well as evidence that the lenses were poorly fitted to the frame.

Instead of apologizing and issuing a refund, they came back with four additional demands, asking for even more photos and a video. This is absolutely unreasonable and unprofessional.

At this point, I will most likely open a PayPal dispute and let PayPal handle the situation properly.

I do not recommend MRY lenses to anyone. This company shows a clear lack of professionalism and respect toward its customers. This was my second and final order with them. AVOID!

Here is their reply after I provided 13 photos showing the issue.

 

[Numpty]

UPD on this case.
Guys, what can I say — their customer support is completely sh8 eaters. After they sent me a lens with a visible scratch, I provided around eight photos from different angles clearly showing the scratch, as well as evidence that the lenses were poorly fitted to the frame.

Instead of apologizing and issuing a refund, they came back with four additional demands, asking for even more photos and a video. This is absolutely unreasonable and unprofessional.

At this point, I will most likely open a PayPal dispute and let PayPal handle the situation properly.

I do not recommend MRY lenses to anyone. This company shows a clear lack of professionalism and respect toward its customers. This was my second and final order with them. AVOID!

Here is their reply after I provided 13 photos showing the issue.
View attachment 1321865

I had exactly the same with my Plantaris lenses. I replied to them asking for more photos and video with a short reply saying they had enough evidence and i won't be ordering from them again.
They replied with an apology and refunded the money.
I also mentioned i would post about their poor service on the Oakley forum.

 

[cheshirecat]

I had exactly the same with my Plantaris lenses. I replied to them asking for more photos and video with a short reply saying they had enough evidence and i won't be ordering from them again.
They replied with an apology and refunded the money.
I also mentioned i would post about their poor service on the Oakley forum.

They're burying their business with such inadequate customer support that provokes customers and pushes them to their limits.

 

[Numpty]

They're burying their business with such inadequate customer support that provokes customers and pushes them to their limits.

Totally agree mate. I wouldn't use them again.